Shipping Policy
At Walter Cookware, we offer free shipping on all orders within the United States.
Our goal is to ensure a smooth, reliable, and fast delivery experience—so your order arrives quickly and safely.
Processing Time
All orders are processed within 1 business day after being placed.
During this period, your items are carefully prepared, inspected, and packaged before being handed over to our delivery partners.
Business days refer to Monday through Friday, excluding holidays.
Shipping Time
We currently ship exclusively within the United States.
Once processed, your order will typically arrive within 5–8 business days.
Delivery times may vary slightly depending on your location and courier performance.
Shipping Confirmation and Tracking
Once your order is shipped, you’ll receive a confirmation email containing your tracking number.
You can monitor your delivery status directly through the carrier’s website.
If you encounter any issues with tracking or delivery, our support team is here to help.
Lost or Delayed Orders
While delays are rare, they can occur. If your order hasn’t arrived within the expected delivery window, please contact us.
We will immediately investigate with our shipping partners to resolve the issue and ensure you receive your order.
Order Cancellation
You may cancel your order within 12 hours after placing it.
After this window, your order may already be in transit and can no longer be canceled.
Please reach out to us as soon as possible if you wish to make changes or cancel.
Contact Us
For questions about shipping or order status, contact us at:
📧 support@waltercookware.com